RoyalHolloway,University of London

 


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Library Work

 

1955-1977

 

After nine months engaged in general library duties in Islington Public Libraries I moved to the Medical Section of Birmingham University Library where my duties consisted of cataloguing and classification, preparation of binding, supervision of the duties of the Medical Library's junior staff, and assistance to readers. At Birkbeck College Library I was involved mainly in cataloguing and classification, supervising inter-library loan work, and assistance to readers.

 

I was initially appointed at Essex University Library for cataloguing and classification duties but after a short time I became the Assistant. Librarian in charge of Reader Services, a post which involved the organisation and supervision of the shelving staff, stack maintenance, assistance to readers, and direct responsibility for the work of the Inter-Library loans Department and the Circulation Department. I also organised the library tours for freshmen and seminars of library instruction for first year students. As an extension of these schemes to assist readers in the use of the library I compiled in 1966, a series of bibliographies of reference material relating to the Schools of Study at Essex (see under Publications for their titles) designed to be used as manuals in connection with seminars of library instruction for second year, third year, and postgraduate students. Apart from work relating specifically to readers services I was also involved in various administrative duties delegated by the Librarian, including the compilation of all duty rotas.

 

I took up my appointment as Deputy Librarian at the New University of Ulster (incorporating Magee University College, Londonderry) in 1969, a year after the Library there was first opened to readers. Apart from deputising in the Librarian's absence, assisting in the appointment of staff, and acting as Secretary of the Library Committee, my initial years there were mainly spent streamlining library routines and introducing new ones, assisting in the administrative planning for a new library extension and in 1973 organising the move of some 100,000 books to this building. After 1 973 a considerable proportion of my time was devoted to directing and co-ordinating the activities of an automation team consisting of a Systems Analyst, a Programmer, two punch operators, the Chief Cataloguer, the Periodicals Librarian, the Circulation Librarian, and the staff of the Acquisitions Department. The progress achieved by this team in the development of automated systems in the fields of ordering, cataloguing, and circulation was first publicly described in Vine, no. 12, March. 1975, and later in the periodical articles on automation cited in the section Publications. My pioneering use of the Plessey automated circulation system* in Northern Ireland and the work I carried out there in the field of library automation and computerisation transformed the Library at the New University of Ulster into one of the most technologically advanced libraries at that time in the United Kingdom.

 

1 977-1 996 (Work at Royal Holloway Library)

 

When I became Librarian of Royal Holloway College (RHC) in 1977 the College was beginning to enter a period of mounting financial difficulties and I soon found that I had to focus my attention on preventing the library services from being seriously damaged by cuts. I did this with some success in the area of book and journal provision with the help of powerful support from the Library Committee. For most of the period I was in office the Library's share of the total College recurrent income remained consistently above the national average and higher than the percentage achieved by the Libraries of most of the other Colleges and Insitututions of the University of London. As a result the library budget for books and journals rarely fell below a reasonably adequate level, although, as happened in virtually all academic institutions, some severe cutting of journals was necessary during the period when the prices of journals, particularly those in science, rose astronomically. This was a source of considerable satisfaction to me as I always strongly held the view that the library budget needed to be maintained consistently at a level that would enable Royal Holloway to be as self-sufficient as possible in its book and journal provision in view of the fact that its students did not have the same ease of access to the library resources of central London as enjoyed by the students of other Colleges and Institutions of the University of London.

 

The years between 1982 and 1985 represented a dramatic watershed in my work at Royal Holloway. During these years the merger between Royal Holloway College and Bedford College got under way and I was inevitably primarily absorbed with complex problems related to the accommodation and organisation of a greatly expanded stock on the Egham campus and the staffing, financing, and computerisation that would be required in the future merged library of the two Colleges. I was heavily involved in particular in providing advice on the amount of temporary accommodation required, working out detailed plans for the arrangement of staff and stock within it, and linking it with the local campus computer and the library computer in the Senate House shared by the other major Colleges of the University of London. At the same time I had to grapple with the problem of phasing out Royal Holloway College's departmental libraries in preparation for the ultimate integration and rationalisation of the collections of the two Colleges at Egham.

 

In 1985, when Bedford College (BC) and Royal Holloway College were legally incorporated as a new institution (RHBNC), I was appointed as its Librarian with the immediate task of finalising and implementing plans for the accommodation, organisation and rationalisation of more than 400,000 volumes from the differently classified book stocks of the two former College Libraries of Bedford College and Royal Holloway College, and also from some sections of the book stock of Chelsea College, Kings College, and Westfield College relevant to the academic staff transferred from these institutions to the new institution at Egham as part of the universal restructuring being carried out at that time in the University of London. From the outset I took the view that it was grossly impractical and inefficient to accommodate the greatly expanded stock (a large part of which was then in temporary prefabricated buildings, collectively known as the Orchard Library) by means of extensions of the Founder's Library to be achieved by making use of adjacent rooms and floors of the Founder's Building. I was convinced that the most efficient, and ultimately most cost-effective, way to proceed was to erect a purpose-built new library in which all the stock which had been brought together at Egham and future additions of it could be integrated under its one roof. The University Grants Committee (UGC) the funding body for universities at that time, concurred with my view that it was impractical to extend the Founder's Library but, unfortunately, although it approved a new library building, it recommended that it should only be of sufficient size to supplement the Founder's Library, which was to continue to accommodate part of the stock. The UGC could not be budged from this position even after a further case, in which I was involved, was subsequently made to the UGC for a larger new library capable of housing the entire stock. I had to plan, therefore, for a library which would only accommodate part of the stock but it remained my ambition, and the College's (regrettably not fulfilled in my term of office), that the building would ultimately be expanded to encompass the entire staff and stock of the Library. The plans for Phase I of a new library were completed in 1985/86 and the building was scheduled to be erected by October 1987 but because of financial problems it was not built until 1993, being opened in October of that year. In spite of the fact that the building was planned in 1985/86 and that I was only allowed to make very minor alterations to the plan in 1992/93 because of severe financial restrictions I believe the building, which came to be known as the Bedford Library, was successful and one of which the College could justly feel proud. Although it was similar in size to the temporary Orchard Library, which it replaced, it had double the number of seats for readers, lent itself to far greater operational efficiency, and provided an infinitely superior environment for working and studying. Only those who had had experience of conditions in the Orchard Library caould fully appreciate the significant difference the new library building made to the quality of the service Royal Holloway was subsequently able to afford its students and staff. Although it was planned in 1985-1986 and only minor alterations to these plans could be made when it was built in 1993, particular attention was given in its original design to wiring it for the full range of IT facilities (such as on-line catalogues, CD-ROM and audio-visual equipment, and clusters of networked PC workstations) and to providing it with the scope and flexibility for further expansion of IT in the future by installing a trunking system which had the potential to accommodate additional IT equipment on every floor of the Library.

 

The completion of the new library in October 1993 and its official opening by HRH Princess Anne in April 1994 represented the culmination of years of intense activity and hard work by members of the Library staff in the most trying of conditions. Between 1985 and 1993 part of the Library was housed in the Founder's Building and the Music Department, and the rest of it (the largest part of it, including all its technical departments) were housed in the temporary prefabricated buildings of the Orchard Library, which had been erected in phases between 1983 and 1985. In this period the Library operated under conditions made enormously difficult by reason of the limited number of staff to man three separate buildings, the unsatisfactory nature of the temporary library buildings, and the immense amount of additional work generated by a dramatically expanding student population. Nevertheless, it was during this period that the collections of several institutions were merged together at Royal Holloway, reorganised, rationalised, and brought under the control of a computerised system which ensured that the Library would be able to provide a service capable of taking full advantage of the technological benefits of the emerging electronic age. In the particularly difficult and frustrating circumstances of that period in the history of the Library these achievements were remarkable. I believe that they can be attributed in some measure to the degree of success I was able to achieve in moulding and organising staff from different institutions and backgrounds of experience into a homogeneous and co-operative team motivated to work with real effort, goodwill, and dedication to meet the targets which I and the College set it.

 

A major element of my policy as Librarian of Royal Holloway was to involve the Library closely in the activities of the University of London's Library Resources Co-ordinating Committee (now University Libraries Committee) in the area of automation and computerisation. For this reason I ensured that the Library participated actively from the outset in all the relevant federal projects such as the Union list of Serials, the University of London Shared Cataloguing System, and the shared GEAC Automated Circulation System. As a result of this participation the Library gained valuable experience and developed computerised databases for cataloguing and circulation purposes which placed the Library in an excellent position to take full advantage of the potential of the University of London's federally organised Libertas Library Management System - the most significant of all the federal initiatives in the area of automation and computerisation at that time. It was in this context that I was able to persuade the College to provide the very substantial funding needed to buy the software, terminals, and dedicated library computer which were the essential prerequisites for the Library's participation in the federal Libertas system. The involvement of Royal Holloway Library in this system from the outset was of enormous importance. The entire operation of the Library was fundamentally transformed by Libertas. Its introduction and development had the effect of dramatically increasing the efficiency and speed with which books were catalogued and ordered, and loans, reservations and renewals were transacted, with the result that the quality of use which readers were able to make not only of Royal Holloway Library but also of all the other libraries of the University of London participating in the Libertas system was significantly enhanced.

 

From my experiences at the New University of Ulster (now absorbed in the University of Ulster) I was very aware when I came to Royal Holloway of the importance of the Library establishing a close liaison with the College's Computer Services. I actively encouraged appropriate members of my staff to achieve such a liaison and I myself set out to establish strong links with the Head of Computer Services. This soon bore fruit. The success of the early pioneering work I inaugurated at Royal Holloway in the area of online literature searching and the development of computerised databases of journal, audio­visual, and restricted loan materials can be attributed to a large extent to the excellent way members of the Library and the Computer Services co-operated on these projects. Later, the assistance of members of the Computer Centre was of immense importance in the development of the Libertas system which I introduced in 1989. Although the bulk of the system design for Libertas was implemented by a member of the Library staff, the Library relied crucially on Computer Services for the maintenance and running of the dedicated library computer on which the system software was mounted.

 

In the early 90's the way libraries operated and the way students gained access to information was steadily being transformed by the possibilities opened up by locally and globally networked PC's and the escalating production of electronic databases. It became increasingly apparent to me that the ad hoc and unofficial co-operation which existed between the Library and Computer Services, successful as it had been in the past, would not suffice to cope with the radically new situation which was developing. I felt that it was necessary for the expertise and financial resources of the Library and Computer Services to be brought together in a formal, official relationship which could be recognised by the College as the means by which the needs of students in an increasingly electronic environment could be efficiently addressed. I had no difficulty, therefore, in wholeheartedly supporting the idea of the formal integration of the Library and Computer Services which became an important element in the College's Information Strategy. Indeed, I played a substantial and enthusiastic part in the drafting of the plans for the merging of the Library and Computer Services under the name of Information Services and for the new committee structures associated with it, all of which were fully implemented soon after I retired. By fostering effective co-operation between the Library and Computer Services in the College over many years and ultimately lending wholehearted support to the formal integration of these services I believe I left the Library in excellent shape to meet the technological challenges of the late 90’s and the new millennium.

 

Opportunities for Royal Holloway Library to purchase important special collections were primarily hampered by lack of money for this special purpose, but also by lack of space. In the case of potential donations of large special collections the main stumbling block had been the distance from London as well as lack of space, a combination of handicaps which deterred some major donors who had considered depositing their collections at Royal Holloway from doing so. Nevertheless, some important special collections were acquired during my term of office. The most important of these was the Dom Aselm Hughes Library. In 1982 I made a successful case for a number of special grants from the University of London's Central Book Fund to enhance the research potential of Royal Holloway Library's collections in music and drama. The benefit which this produced for the Music Department was particularly significant because with one of the grants I had acquired from the Central Book Fund, together with a substantial bequest from a former student of Royal Holloway College, I was able to negotiate with Nashdom Abbey for the purchase of the Dom Anselm Hughes Library, a collection of immense value for postgraduate research in the field of mediaeval liturgical music. In this case space did not prove to be a problem because I had previously arranged with the Head of the Music Department to transfer the Music section of the Founder's Library to the Music Department and to integrate it there with that Department's audio equipment, records and scores to form a Music Library under the supervision of a new post of Music Librarian which I had been able to create. This Library was subsequently expanded by my acquisition of additional adjacent rooms in the Music Department. This enabled the Dom Anselm Hughes Library to be adequately housed.

 

Of the special collections which were acquired by donation the largest was the personal library of Edward Haddakin (1906-1969), the eminent ballet and dance critic who wrote under the name of A.V. Coton. This library (known as the Coton Collection), which consists of the books, periodicals, programmes, souvenir items, and photographs collected by Edward Haddakin during his career as a ballet and dance critic from 1938-1968, was donated to Royal Holloway by his wife, Dr. Lillian Haddakin (1914-1982), formerly Senior Lecturer in English at University College, London. No less important, although representing a far smaller special collection, were 35 box files of papers donated by Sir Alfred Sherman, relating to his activities at the Centre for Policy Studies in the period from 1974 to 1983. In an article on these papers (Contemporary Record, November, 1990, pp. 14-15) Simon Burgess and Geoffrey Alderman describe Sir Alfred as "the moving force behind the setting up of the Centre for Policy Studies (CPS)", and the release of this set of his working papers as affording "a unique and fascinating glimpse into the making of the Thatcherite era".

 

A special collection (known as the Oliver Collection) which I acquired on loan during my period of office contained a great deal of archival material (including legal documents, house auction records, sale catalogues, manuscript letters, photographs, engravings, newspaper cuttings, maps, and a large collection of postcards covering the late 19th century to recent times) to a large extent related to the local area (Egham, Staines, Virginia Water, Chertsey, Thorpe, Windsor, etc) and neighbouring towns and counties. Part of my motivation in providing temporary storage for the Oliver Collection (and in due course arranging for it to be catalogued with funds provided by the S.A. Oliver Charitable Settlement) was to help the College in its public relations with the local community. These relations had become somewhat strained over the years as the student population had expanded. Providing the local community, as well as staff and students of the College, with access to a collection with a strong local history content (although it also has a considerable amount of other material of interest to academic researchers generally) seemed to me to be a way of expressing goodwill and of demonstrating that the College did not simply clutter local streets with students' cars and develop plans to put up buildings to which local residents objected but could also provide the local community with a positive service. The Oliver Collection is now permanently housed in the University of London Depository Library and administered and financed solely by the S.A. Oliver Charitable Settlement.

 

Membership of College and University Library Bodies

 

Advisory Board of Librarians (University of London), 1977-1996

Advisory Committee on Recurring Expenditure (SCONUL**), 1982-1986

Advisory Committee on Investigatory Studies (SCONUL), 1982-1985

Archives Advisory Group (RHBNC***), 1993-1996

Committee of the Advisory Board of Librarians (University of London), 1978-1980

Depository Library Board (University of London), 1977-1985

Federal Library System Steering Group (University of London), 1987-1988

Joint Library Committee (RHC**** and BC*****), 1982-1985

Library Committee (RHC and RHBNC, Secretary), 1977-1996

Library Committee (Westfield College), 1977-1984

Library Planning Committee (Sub-Group of RH and BC Joint Planning Committee). 1982

Library Resources Coordinating Committee (University of London;  became University Libraries Committee), 1984-1995

M25 Consortium of Libraries, 1994-1996

Staffing Sub-Committee (LRCC), 1989-1994

Standing Advisory Panel on Staffing Matters (LRCC), 1984-1988

University Libraries Committee (University of London), 1995-1996

University Library Board (University of London), 1981-1984

Working Party on Library Automation (University of London. Join Planning Committee), 1986-1987

 

Membership of other College and University Bodies

 

Academic Board (RHC and RHBNC), 1977-1996

Archives Advisory Group (RHBNC), 1993-1996

Computer Facilities Committee (RHC).,1982-1984

Computer Users' Committee (RHC), 1984-1991

Computer Policy Committee (RHBNC), 1992-1996

Joint Committee of the Academic Boards (RHC and BC), 1982-1985

Residence Committee (RHC), 1979

 

Membership of External Bodies

 

Runnymede Local History Forum, 1995-

 

 

Post-Retirement, 1996-

 

Since I retired in September 1996 a considerable amount of my time has been absorbed on a number of projects. Apart from working on a bibliography of aspects of the First World War which have interested me I have also, on a voluntary basis, catalogued a special collection (the Coton Collection) for Royal Holloway Library and provided an information service on the internet related to the contents of the Oliver Collection held in the University of London Depository Library at Egham.

 

The main object of my work on the Coton Collection was to catalogue and make available that part of the donation of the personal library of A. V. Coton (relating to programmes, souvenir items, and photographs on ballet and dance) that the Library had hitherto been unable to process because of the pressure on limited staff resources and the need to concentrate on other priorities. My work on the internet in relation to the Oliver Collection is designed to increase public awareness of its contents by providing bibliographical lists of material from the Collection related to the local history of towns within the vicinity, and also records of the material from the Collection exhibited in the Egham Museum. Judging by the number of e-mail enquiries relating to the latter Collection that I have received over the years it is evident that advertising its contents on the internet has had the desired effect.

 


 

*                Plessey at N.U.U. Coleraine, New University of Ulster, 1975. 80 slides, 35 minutes. (Tape-slide guide to the automated circulation system at N.U.U., designed for in-service training purposes and presented at the Irish National and University Library Staffs Conference, Queen's University, Belfast, March 21-23,1975, and at the annual Joint Conference of the Library Association, New University of Ulster, Coleraine, June 26-28,1975)

 

**                  Standing Conference of National and University Libraries

 

***               Royal Holloway and Bedford New College, publicly known as Royal Holloway, University of London

 

****         Royal Holloway College

 

*****         Bedford College